Purpose of the Role

The Retail Coordinator is responsible for the operational and managerial coordination of the stores located in Marbella, London, and New York, ensuring that retail activities are aligned with company standards and serving as the key liaison between the stores and the corporate headquarters.

This role ensures the efficient execution of retail processes, monitors store performance, and manages information flows effectively, with a particular focus on the use of ERP systems, retail management software, and order management procedures.

Key Responsibilities

Retail Store Operations Coordination

• Oversee the day-to-day operations of the international stores, ensuring compliance with company procedures and policies.

• Ensure consistency in the implementation of commercial and operational guidelines across all locations.

• Support Store Managers in achieving sales targets and delivering outstanding customer service.

• Continuously monitor store performance through KPIs and dedicated reporting tools.

ERP and Retail Systems Management

• Utilize ERP systems and retail management software proficiently to support commercial operations.

• Manage and monitor data flows related to sales, inventory, stock transfers, and warehouse movements.

• Ensure accurate data entry and timely updates within company systems.

• Collaborate with headquarters to implement and optimize digital processes and operational workflows.

RetailPro and Order Management

• Use RetailPro and similar retail platforms on a daily basis to manage sales activities and inventory control.

• Coordinate the entry, verification, and monitoring of orders generated by the retail stores.

• Coordinate activities related to tax and fiscal compliance in collaboration with the Controlling Department and external advisors across the various store locations.

• Ensure the accurate transmission of purchase orders and replenishment requests to headquarters.

• Support inventory management procedures and stock reconciliation activities.

Reporting and Analysis

• Prepare periodic reports on store sales performance.

• Analyze sales data, product turnover, inventory levels, and profitability.

• Provide management with insights and recommendations to improve operational and commercial efficiency.

• Monitor the accuracy and integrity of data within management systems.

International Communication and Coordination

• Serve as the primary point of contact between international stores and corporate headquarters.

• Facilitate communication among internal stakeholders across different functions.

• Coordinate cross-functional activities involving Operations, Retail, Logistics, Administration, and the Buying Department.

• Support the launch of new commercial initiatives and the implementation of company procedures across different markets.

Requirements

Technical Skills

• Proven experience in an international retail coordination role.

• Strong knowledge of ERP systems and retail management processes.

• Experience using RetailPro or equivalent retail management software.

• Solid understanding of order management, inventory control, and replenishment processes.

• Advanced proficiency in reporting tools and data analysis.

• Excellent command of the Microsoft Office suite.

Managerial Skills

• Strong organizational and multi-store coordination abilities.

• High level of focus on process control and operational management.

• Ability to work effectively in international and multicultural environments.

• Excellent problem-solving skills and the ability to manage multiple priorities.

• Accuracy, reliability, and strong attention to detail.

• Ability to interpret data and translate insights into operational actions.

Languages

• Fluent English (required).

• Knowledge of a second language is considered an advantage.

Ideal Candidate Profile

We are looking for a professional with a strong operational focus on international retail management and solid expertise in ERP systems, RetailPro, and order management platforms. The ideal candidate has an analytical mindset, can effectively coordinate multiple stores across different markets, and serves as a strategic link between day-to-day business operations and corporate headquarters, contributing to the organization’s efficiency, consistency, and continued growth.

Position: Sales Coordinator, Baxter Made in Italy

Location: 232-236 Brompton Road, London, SW3 2BB

Industry: Luxury Furniture

Start Date: June 2026

Reports To: Store Manager, International Sales Manager

Schedule: Full Time (5 days per week, including Saturdays)

Baxter Gallery London – Made in Italy

About Baxter

Baxter is a leading Italian luxury furniture brand, internationally recognised for its exceptional craftsmanship, innovation, and timeless design. Our London flagship showroom serves architects, interior designers, developers, and private clients seeking the highest standards of luxury interiors.

We are seeking an experienced and highly organised Sales Coordinator to oversee the administrative, financial, and operational functions of our London showroom.

This role requires a commercially minded professional capable of managing sales administration, invoicing, reporting, customer order management, and operational processes while supporting the showroom's continued growth and success.

The Role

As a key member of the showroom team, you will be responsible for ensuring the smooth execution of all sales administration and operational activities. You will act as the central point of coordination between clients, sales consultants, suppliers, logistics providers and the Baxter head office in Italy.

The successful candidate will combine strong organisational skills with financial administration expertise and a proactive approach to problem-solving.

Key Responsibilities

Sales Operations

• Oversee the complete order management process from quotation through delivery and final invoicing.

• Ensure all customer orders are processed accurately and efficiently.

• Monitor project timelines and coordinate with suppliers, logistics providers, and warehouse teams.

• Support the sales team with quotations, pricing documentation, and customer account management.

• Maintain accurate CRM and sales records.

• Financial & Accounting Administration

• Manage all sales invoicing, credit notes, payment tracking, and customer account administration.

• Monitor outstanding balances and coordinate payment collection activities.

• Assist with monthly financial reporting and reconciliation processes.

• Liaise with external accountants and internal finance teams as required.

• Ensure accuracy of financial records and compliance with company procedures.

• Produce sales and performance reports for management review.

 Operational Management

• Develop and improve administrative procedures and operational workflows.

• Maintain inventory records and oversee stock administration.

• Coordinate showroom maintenance, supplier relationships and operational requirements.

• Ensure documentation and records are maintained to the highest standard.

• Support management with budgeting, forecasting, and operational planning activities.

• Team & Stakeholder Coordination

• Act as a key liaison between the London showroom and Baxter IT headquarters.

• Support and guide administrative processes across the showroom team.

• Build strong relationships with clients, designers, contractors and suppliers.

• Ensure a seamless customer experience throughout the sales and delivery journey.

Candidate Profile

• Minimum 5 years' experience in operations, sales administration, finance administration, or commercial support management.

• Strong experience with invoicing, reconciliations, accounts administration, and reporting.

• Excellent understanding of sales operations and order management processes.

• Advanced proficiency in Microsoft Excel and Microsoft Office.

• Experience with CRM, ERP, accounting, and inventory management systems.

• Strong analytical and problem-solving skills.

• Exceptional attention to detail and organisational ability.

• Experience within luxury furniture, interior design, architecture, or premium retail sectors is highly desirable.

• Fluent English required; Italian or additional languages would be advantageous.

• Bachelor's degree in Business, Finance, Operations, or a related field preferred.

What We Offer

• Opportunity to join one of most prestigious luxury furniture brands.

• Exposure to high-profile residential and commercial interior design projects.

• Professional development and career progression opportunities.

• Competitive salary and benefits package commensurate with experience.

Baxter, a leading company in the high-end upholstered furniture and contemporary design sector, is looking for n.1 Executive Assistant with Administrative Aptitude.

We are looking for an organized, dynamic, and reliable professional to support the Company Management and daily operational activities.

The selected candidate will be responsible for managing the executive agenda and correspondence, coordinating organizational activities, and providing administrative support, contributing to the smooth running of the office with accuracy and autonomy.

Main activities
• Managing the Management’s agenda, appointments, and meetings
• Organizing business trips and managing bookings
• Handling emails, phone calls, and correspondence
• Preparing documents, reports, and meeting minutes
• Supporting administrative and documentation activities (deadlines, payments, etc.)
• Managing digital and paper filing systems

Requirements
• Previous experience in executive assistance or administrative roles
• Excellent knowledge of the Office suite
• Knowledge of the English language

Soft skills
• Accuracy, confidentiality, and organizational skills
• Multitasking attitude and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently

What we offer
• A professional and dynamic environment
• Compensation aligned with previous experience
• Close collaboration with Company Management

Work location: Lurago d'Erba (CO), Italy
Schedule: Full-time

Baxter, a leading company in the luxury furniture industry, is looking for 1 E-commerce & Pre-Sale Specialist.

The ideal candidate will join the Marketing & Communication Team and will be responsible for the day-to-day management of the e-commerce platform and the optimization of online sales performance.

In addition to e-commerce operations, the selected candidate will manage and coordinate pre-sales activities, providing customers with expert guidance throughout their purchasing decision process.

The role combines analytical and commercial skills with a strong aptitude for delivering a high-end customer experience.

Key Responsibilities

E-commerce Operations

• Catalog Management: Upload products and optimize product pages and related content.

• Performance Monitoring: Prepare reports and analyze sales KPIs through Google Analytics and internal platforms to optimize the user experience and improve conversion rates.

• Collaborate with internal departments to ensure efficient order fulfillment and the timely resolution of any technical issues or anomalies.

Pre-Sales Activities

• Pre-Sales Consulting: Manage pre-sales touchpoints (phone, email, and video calls) to assist customers with quotation requests and detailed technical information.

• Lead Nurturing: Qualify incoming inquiries, identify high-potential customers, and actively guide them toward completing an online purchase or scheduling a showroom appointment.

Required Skills and Qualifications

• 4–5 years of proven experience managing e-commerce platforms (preferably Shopify) and working in pre-sales or customer advisory roles.

• Strong knowledge of Google Analytics 4 and the main e-commerce analytics tools.

• Excellent communication skills, empathy, problem-solving abilities, and a strong customer-oriented mindset with a consultative (non-aggressive) sales approach.

• Knowledge of CRM platforms (preferably Dynamics 365).

• Excellent command of Italian and English; proficiency in a third language will be considered a strong advantage.

Employment Details

• Full-time position; contractual arrangement to be discussed based on the candidate's profile.

• On-site work.

• Compensation package and employment level will be determined according to the candidate's experience and qualifications.

Baxter S.r.l., a prestigious company in the luxury furniture sector, is looking for a resource to join its team as a CAD Designer for Leather/Fabric Cutting Machines.

Role description

We are seeking a CAD Designer specialized in the field of cutting machines for furniture production. The selected candidate will be responsible for pattern study and design, development of technical drawings, and production support, working closely with the cutting department and the technical/production team.

Key responsibilities

• Creation of 2D technical drawings using CAD software.

• Modification and optimization of existing designs.

• Technical support to production.

• Interface with suppliers and clients for technical specifications.

• Verification of tolerances, materials, and production feasibility.

Requirements

• Technical diploma or degree.

• Experience in using CAD software (Electra/Teseo machines or equivalent).

• Knowledge of technical drawing and industrial manufacturing processes.

• Ability to read and interpret technical drawings.

• Precision, problem-solving skills, and ability to work in a team.

Preferred qualifications

• Previous experience in the sector (leather/fabric cutting).

What we offer

• Full-time position.

• Dynamic and innovative technical environment.

• Opportunities for professional growth.

• Salary and contract commensurate with experience.